Privacy Policy

Last updated December 27, 2023
Kamioun 

Contact Details

Full name of legal entity: Kriga Technologie

93 Avenue Louis Braille,
1002 Tunis Cité El Khadhra
 

Tel: +216 21 610 107

Email: console@kamioun.tn

Kamioun is a mobile first platform designed to simplify and digitize the operations for modern retail. From browsing the catalogue to receiving your inventory, the process is easier, faster and much more transparent.

At Kamioun, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of informations which are collected and recorded by Kamioun .

Kriga Technologie built the kamioun app as a Free app.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. We will obtain personal information about you such as your name, email, address, identity data, tax data, profile data, transaction data whenever you complete forms on the Kamioun mobile applications (including Android and Huawei applications (Apps) and in the future iOs) together, the Services.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.

We will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you;

  • To handle your orders, payments, collect your order and provide you with the right services;

  • To communicate with you about Kamioun’s services;

  • To provide functionality, analyse performance, fix errors, and improve usability and effectiveness of the Services.

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; and

  • Where we need to comply with a legal obligation

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

We adhere to the principles relating to processing of personal data as set out in the Personal Data Protection law.

Disclosure of Personal Data

We may disclose your personal data to:

  • Other companies we partner with to enhance services;

  • A third party who acquires or substantially acquires all of Kamioun’s assets,in which case the personal data shall be one of the acquired assets;

  • Our agents and service providers;

  • Law enforcement and regulatory agencies in connection with any investigation to help prevent unlawful activity or as otherwise required by applicable law;

Keeping your data secured

We will use technical and organisational measures to safeguard your personal data, for example:

  • Access to your account is controlled by a password and username that are unique to you; and

  • We store your personal data on secure servers.

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Monitoring

We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance.

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

 
 
Device permissions for Personal Data access

Depending on the User’s specific device, this Application may request certain permissions that allow it to access the User’s device Data as described below.

By default, these permissions must be granted by the User before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device settings or contact the Owner for support at the contact details provided in the present document.

The exact procedure for controlling app permissions may be dependent on the User’s device and software.

Please note that the revoking of such permissions might impact the proper functioning of this Application.

If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e accessed to, modified or removed) by this Application.

 
 
Additional information about Data collection and processing
 
 
System logs and maintenance

We want to inform you that whenever you use our Service, in a case of an error in the app We collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

 
 
Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and We cannot guarantee its absolute security.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case We discover that a child under 13 has provided us with personal information, We immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that [We will be able to do the necessary actions.

Your legal rights

Under certain circumstances, you have rights under Personal Data Protection law in relation to your personal data. These rights include:

  • request access to your personal data;

  • request correction of your personal data;

  • request erasure of your personal data;

  • object to processing of your personal data;

  • request restriction of processing your personal data;

  • request transfer of your personal data; and

  • right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

 
 
Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at console@kamioun.tn.