Privacy Policy


Last updated on March 26, 2024.

This privacy policy details Kamioun's policy regarding personal data on the website and on the Kamioun app which is available on the App Store, App Gallery, and Play Store. This Policy applies to all information provided by you or collected by us when using our service, under the regulations in force in Tunisia regarding personal data. This privacy policy is intended to inform people accessing the services offered by Kamioun of how we collect, use, and share their data.

The type of personal information we collect

We collect different types of information to verify customers' identity and legal information.
Business Legal Information such as company name and Legal activities.
Contact Informationsuch as Name, email address, and phone number for business representatives using our app.
Transaction Information: We collect transaction information such as shipping and billing address, and payment information to process your orders.
Usage Data: We may also collect information about how you access and use the Service, such as browsing history within the app.

For what purposes are your data collected?

General: Mandatory legal data is strictly necessary for the processing of yourorder requests. In the absence of communication of said data, the user is informed that certain services offered by the company cannot be provided to him/her. The mandatory nature of the information requested is indicated to you during the account creation. The optional personal data collected by the company is intended to get to know you better and to improve your browsing experience on the site.

List of purposes: Your data is collected and processed to meet the following purposes:

Users are informed that subject to their prior, specific, and positive consent, the personal data transmitted may be transferred to Kamioun's business partners and/or to companies belonging to Kamioun, so that the latter inform users about their offers and their services.

Who has access to your data?

Company Staff: Your data is intended for persons duly authorized to process them within the company, in particular, and depending on the nature of the processing and the type of data, the persons in charge of the sales department, customer service, marketing, administration, Operations, and IT.
The Company's Subcontractors:As part of the exercise of its activities and the provision of its services, the company uses subcontractors. they:

How we keep your personal information secure

We store personal information on secure servers managed by us, and our service providers and files are kept in a secure location. Personal information that we store is protected by security and access controls .

How you can access your personal information

You can access some of the personal information we collect by logging in to your account. You also have the right to request access to other personal information we hold about you and to request corrections of any errors in that data. Contact our support using the contact details to make an access or correction request.

How long we keep your personal information

We retain your personal information for as long as is necessary to provide the services to you and others and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with the Kamioun services, you can request that we erase your personal information and close your account.

When we need to update this policy

We will need to change this policy from time to time to ensure it stays up to date with the latest legal requirements and any changes to our privacy management practices. When changing the policy, we will notify you about such changes; where required, a copy of the latest version of this policy will always be available on this page.

How you can contact us

If you have any questions about our privacy practices or how we have been managing your personal information, please get in touch with our support at

Both personal information and personal data have the same meaning in the context of this Privacy Policy.